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Frequently Asked Questions


Unlike other platforms, we do not charge based on credit renewal to keep your listings up. Once you subscribe to one of our packages, the allocated number of listings will be available throughout the 1-year duration of the package. There's no hassle of topping up credits to keep your listing active.

All package subscriptions are valid for 1 year.

We accept credit/debit card payments, e-wallet payments, and online banking. All transactions are processed through a secure payment gateway, and an invoice/receipt will be provided upon successful purchase.

Yes, if you subscribe on, for example, 1st April, 2024, your package will expire on 31st March, 2025. If you post a listing on 30th March 2025, it will be valid for one day. However, all 110 listings are valid as long as they are within the package duration.

We provide a default WhatsApp message function on each listing page, so interested buyers can contact you directly. We also offer an agent directory that website visitors can access.

Our lead management tool provides agents with a dashboard to view all leads that have contacted them, complete with lead information. We also offer instant SMS notifications when leads click to contact the agent, reflecting the leads in real time on your dashboard.

Listings are displayed through a map-driven search engine. Users interested in a specific location can find your listing on the map at that location, providing an overview of the area and the listings view via our map interface.

Yes, you certainly can. We do not restrict posting locations. You are free to post listings in different states regardless of your physical location.

Our platform allows you to post both subsale properties and new projects. You're welcome to actively post and advertise them as usual listings. We also accommodate all property categories, including residential and commercial properties.

We provide customer service on working days from 9 AM to 6 PM, assisting you with any inquiries, tips to improve your listings, technical issues, and more. For swift responses, you can WhatsApp us at 6-019 693 2255.

The following benefits are included under the Flexi PA plan:

Accidental Death: Coverage up to RM 50,000.
Permanent Total Disability: Coverage up to RM 50,000.

Terms and Conditions:

- Insurance coverage under the Flexi PA plan is offered through our authorized insurance partner.
- Coverage details and limits are subject to the terms set by the insurance provider.
- The Flexi PA Plan is only entitled to be redeemed after the first 30 days of active subscription.
- For more detailed information about the Flexi PA insurance coverage, please contact us.

Malaysia’s fastest growing and expanding property portal for users and real estate agents alike. With PropertyGenie, discovering your ideal property - be it for buying, renting or investing in residential or commercial spaces across Malaysia.

Malaysia’s fastest growing and expanding property portal for users and real estate agents alike. With PropertyGenie, discovering your ideal property - be it for buying, renting or investing in residential or commercial spaces across Malaysia.

+603 5626 0022

Whether it's property for sale or houses for rent, explore an extensive selection of listings with detailed, interactive maps and high-quality images at Property Genie. From residential homes to commercial spaces, our platform is tailored to meet your needs!

Owning your next property is a significant milestone, and we're committed to providing you with all the necessary tools and insights. Browse through our comprehensive agent directory to connect with a property agent in Malaysia, and our developer directory will also provide an in-depth look at Malaysia's leading property developers - giving you a clearer understanding of the market landscape.

We offer a diverse range of real estate opportunities, from residential to commercial in our list of projects. Visit our 2025 Malaysia Real Estate Hub for the latest market forecasts and investment hotspots. Added on with our insider guides, we’re here to further guide you in your property journey and to deliver expert advice, market trends, and property insights. Start your property search with Property Genie today!

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